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Social ListeningEARFUL
Demo D — Multi-Platform Monitor
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Multi-Platform Brand Monitor

Track text and video mentions across 12 platforms in real time. Enter a keyword or brand name to begin monitoring.

Select platforms to monitor (or leave all for full coverage)

👁Sample Output — What a live monitoring session delivers
🚨TikTok video gaining viral traction — 1.2M views in 24h, negative sentimentRespond immediately →
⚠️Coordinated negative posting pattern detected on Weibo — 23 accounts, similar templatesInvestigate source →
ℹ️YouTube review video published — 156K subscriber channel, mixed sentimentMonitor comments →
3,690
Total Mentions
Last 7 days
53%
Negative Sentiment
↑ 12% vs last week
12
Platforms Active
Text + Video
74/100
Viral Risk Score
HIGH — action needed
T
@travelblogger_asiaTwitter / XNeutral2 hours ago

Just checked into Grand Harbour Hotel — the harbour view is absolutely stunning but the check-in process took 45 mins. Mixed feelings 🤔 #GrandHarbour #HongKong

👥 12.4K followers💬 847 interactions
旅行达人_小红书XiaohongshuPositive5 hours ago

香港大港湾酒店真的太美了!房间干净,服务态度超好,早餐品种丰富。强烈推荐!❤️ #香港酒店 #大港湾 #旅游推荐

🌐 Auto-translated: Grand Harbour Hotel in Hong Kong is so beautiful! Clean rooms, great service, abundant breakfast. Highly recommended!

👥 34.2K followers💬 2,341 likes
R
u/hk_traveller_2025RedditNegative8 hours ago

Anyone else notice Grand Harbour Hotel has been raising prices by 30% while cutting amenities? The pool is now 'under renovation' for the 3rd month in a row. Starting to feel like a bait and switch.

👥 r/HongKong · 89K members💬 412 upvotes · 67 comments📌 r/HongKong
Y
AsiaLuxuryTravelYouTube📹 VIDEO 18:42Neutral1 day ago

GRAND HARBOUR HOTEL HONG KONG — Full Room Tour & Honest Review (2025) | Is it worth the price?

👥 156K subscribers💬 24,891 views · 1,204 likes
@luxuryhotelreviewsTikTok📹 VIDEO 0:47Negative1 day ago

POV: You booked the wrong hotel in Hong Kong 😭 Grand Harbour charged me for a harbour view room but gave me a city view. The front desk refused to fix it. #HotelFail #HongKong #TravelTips

👥 892K followers💬 1.2M views · 45K likes
BusinessTraveller_SGTripAdvisorPositive2 days ago

Stayed for 3 nights on a business trip. Location is excellent, right on the harbour. Staff were professional and responsive. Room was spacious and well-appointed. The executive lounge is a definite highlight. Would return.

👥 Verified Stay · Level 5 Contributor💬 Rating: 4/5 · 23 helpful votes
@香港旅游博主WeiboNegative2 days ago

大港湾酒店的服务质量严重下滑!上周入住发现房间有异味,投诉后只给了100港币补偿。这种五星级酒店的态度让人失望。#香港酒店 #消费者权益

🌐 Auto-translated: Grand Harbour Hotel service quality has seriously declined! Found a bad smell in the room last week, only got HK$100 compensation after complaint. Disappointing for a 5-star hotel.

👥 28.7K followers💬 1,847 reposts · 934 comments
HK
hkgolden_user_8821HK ForumsNegative3 days ago

有冇人知大港湾酒店最近係咪換咗管理層?服務差咗好多,之前係五星,依家感覺係三星。價錢仲係咁貴。

🌐 Auto-translated: Does anyone know if Grand Harbour Hotel recently changed management? Service has dropped a lot, used to be 5-star quality, now feels like 3-star. Prices are still the same.

👥 HKGolden · 2.1M monthly users💬 234 replies · 1,892 views

Sample report for demonstration purposes. Enter a keyword above to generate a live multi-platform monitoring feed.